PRIVACY POLICY

Effective Date: 10/24/2024

At Strength by Design (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including our website, SBD Training App, and in-person training.

1. Information We Collect

We collect the following types of information from our clients and users:

a. Personal Information

When you sign up for our services, we may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Payment information

  • Health and fitness information, including goals, medical conditions, and preferences

  • Any other information you provide when filling out forms or communicating with us.

b. Usage Data

We may collect information about your interactions with our website and SBD Training App, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on each page.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To deliver our in-person training services, online programming via the SBD Training App, and other related services.

  • To Communicate with You: To send you updates, respond to inquiries, provide support, and notify you about changes to our services.

  • To Process Payments: To process payments for services rendered, including subscriptions, purchases, or one-time fees.

  • To Improve Our Services: To monitor and analyze usage, troubleshoot technical issues, and improve the functionality of our website and app.

  • For Marketing: To send promotional content, including new program updates, offers, and events (you can opt out of these communications at any time).

3. How We Protect Your Information

We take data security seriously and employ the following measures to protect your personal information:

  • Encryption: We use encryption technology to protect sensitive data, including payment information.

  • Access Control: Only authorized personnel have access to personal information, and we limit access to those who need it to perform their job duties.

  • Secure Storage: We store personal information on secure servers protected from unauthorized access, loss, or misuse.

However, please be aware that no data transmission over the internet can be guaranteed 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third-party vendors for their own marketing purposes. We may share your information in the following situations:

  • With Service Providers: We may share personal information with trusted service providers who assist us in delivering services, processing payments, or managing our business. These service providers are obligated to maintain the confidentiality of your information.

  • As Required by Law: We may disclose your information if required by law, such as to comply with a legal obligation, court order, or government request.

  • With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website and app. Cookies help us understand your preferences and improve our services. You can set your browser to refuse cookies, but some features of our website or app may not function properly as a result.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can ask us to update or correct inaccurate information.

  • Deletion: You can request that we delete your personal information, subject to legal obligations we may have to retain it.

  • Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a minor without parental consent, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at StrengthByDesign@outlook.com.